Retail Project Managers, Inc. has created this security statement in order to demonstrate our firm and professional commitment to online security. The following discloses our security practices for this website: RPM-Direct.com. Your information is secure with Retail Project Managers, Inc. in both the free-trial and subscription versions of our service; Retail Project Managers, Inc. implements and enforces multiple levels of security to protect your data.
Encryption: To ensure our client's privacy, files are safely transferred to RPM-Direct.com using the SSL (Secure Socket Layer) encrypted communication channel. Delivering documents using this protocol prevents your data from becoming visible to any external sources (such as hackers or unauthorized personnel) during the transfer. Once a document has been completely transferred to our servers, it is immediately encrypted and secured using superior international-grade encryption technology (up to 448 bits).
Data Storage: Our servers are securely located in a state-of-the-art facility that is a recognized global leader and provider of complex Internet hosting solutions for enterprises with mission-critical Internet operations. RPM, Inc. has chosen this facility because of their reputation for quality service and support as well as their unparalleled reputation for reliably hosting many of the Internet's most trafficked web systems.
Our servers and databases are redundant and backed up every evening, while recent backups are moved off-property to a secure, private facility designed to store critical data. This ensures that your information is safe, redundant, and securely accessible by our Data Management Technicians. In the event of a failure or emergency, your data will always remain safe, secure, and corrupt-free.
In addition to redundant file operations, RPM-Direct.com supports an open, scalable architecture designed to handle large Internet traffic loads without exposing users to unfortunate delays and pauses from within our system. As traffic increases, RPM-Direct.com is committed to upgrading technology in order to provide the maximum level of speed, service, and reliability to our users.
Account Security: Creating a safe, secure, and collaborative environment your RPM-Direct.com account is protected by various systems designed to track and prevent malicious intent directed at client accounts. In order to access your RPM-Direct.com account, you must provide a user name and password (both of your choice). To provide the highest level of flexibility, clients can and should change their password at their convenience (we recommend changing them regularly).
All login attempts are automatically logged and monitored for suspicious activity (such as multiple login attempts, attempted fraudulent access, etc). Designed to catch unauthorized intruders, these systems ensure that only you can access your company's secure data.
If you have any questions about this security statement, the practices of this site, or your dealings with this website, you can contact:
Retail Project Managers, Inc.
1600 Golf Rd, Suite 1200
Rolling Meadows, IL 60008
Phone: 800.218.7552 | Fax: 800.218.7552